Searching for the Moon

Shannon Clark’s rambles and conversations on food, geeks, San Francisco and occasionally economics

Archive for the ‘personal’ Category

The big tables in the cafe principle

Posted by shannonclark on October 22, 2009

This afternoon I had the pleasure of attending Lunch For Good here in San Francisco, organized by my friend Chris Heuer, the lunch gathered around 50 people together for a tasty meal and serious conversation about how to inspire critical thinking.

At my table as part of our conversation I mentioned my “big tables” principle in evaluating cafes as part of our conversation about groups and spaces. At the table the pet owners were all sharing how much enjoyment they get from talking with fellow dog owners at dog parks. I mentioned that I could never even be in such a space, couldn’t ever own pets of any type.

If you are wonder, no I don’t hate animals, I’m just seriously allergic, so allergic that I stop breathing and have asthma attacks along with concurrent serious skin rashes, red eyes and stuffed sinuses. For a short time I can take some allergy medicines and endure brief exposure, but I refuse to take medicine every day of my life just to live with a pet – and furthermore such prolonged exposure to both the medicine (which does have very real side effects) and to the pet dander which has extreme impact on my well being is not conducive to my overall health.

My point in bringing this up is that while the interactions between pet owners are fantastic and it is great that such spaces spark interactions between folks who might not otherwise meet (though likely they share some common interests and traits since they have chosen to live in a near geographic area) such spaces are not, in fact, truly universal, there are folks, such as myself, who not only are unlikely to be at such a dog park my in fact be completely unable to enter such a space.

We then started talking about online spaces and communities and here I brought the discussion back to physical spaces. Cafes are often cited as spaces where strangers can meet, interact and get to know each other. However as a frequent cafe denizen (I’ve been working from cafes since the early 1990’s) I have observed that there are simple steps a cafe can do that dramatically change how the cafe functions as a social space.

Hence my “big tables” principle.

The bigger the tables in a cafe the more social interactions between strangers are likely.

My ideal cafe has tables big enough for two people to work on laptops comfortably while simultaneously having a plate of food, a coffee and some books or other materials open in front of them. Such large tables usually can readily accommodate more than two people and easily inspire ad hoc conversations and interactions between strangers – starting with the simple question ‘do you mind if I share your table” but often ending up with philosophical discussions.

Today, however, in the era when many folks, myself included as I write this post from a cafe in the West Portal seated on a couch (by myself)  frequently shut out the world via listening to headphones as we work, a cafe needs to take further steps to truly inspire people to converse with each other, to actually create a space where social interactions happen.

A few steps I have observed that help.

  1. Watching the volume of the music including any live performers to be quiet enough to enable comfortable conversations. A quiet cafe without any background music however isn’t ideal as people will turn to their own soundtracks. But a cafe with pounding music makes it hard to converse even with friends
  2. Regular events which help spark conversations and interactions. One cafe here in San Francisco (On the Corner) has a weekly games night sponsored by a nearby games shop. Such events give strangers a reason to do more than just talk in passing with each other. Other cafes have regular art openings, cuppings of coffee or other events which help inspire people to interact.
  3. Sociable staff. This is simple but friendly, sociable staff at a cafe will spark conversations with strangers and regulars alike (and help make strangers into regulars). In turn these conversations will then often offer reasons and entrypoints for strangers to interact with each other. Some cafes (and other spaces) take this to an extreme but generally speaking friendly, outgoing staff help create a space where people get a bit out of themselves and interact with others.
  4. Hours that encourage social interactions. Cafes that are open late inspire people (often but not always) to linger and hangout, to use the cafe as an alternative to other evening entertainment options such as bars or nightclubs. One of the more social cafes I have spent time in here in San Francisco is, in fact, a Starbucks. However it is also open 24hrs a day six days a week. Being located near to universities it is full of students studying and interacting with each other until the early hours of the morning.

What lessons can be drawn from such cafes (and other spaces) for online businesses seeking to spark conversations and interactions?

  1. The design details matter a great deal. Small, tiny tables in a cafe or a web design that emphasizes an individual experience will lead to individuals being alone in that space.
  2. Small gestures can inspire and spark interactions. Many of the cafes that most impress me, where I most quickly feel comfortable and at home are cafes where the staff take a simple step of learning my name from the first time I am there – and not just to call out my order but to greet me by name as they interact with me.
  3. Hours and patterns matter.Yes, the web is a global usually open 24hrs a day space but even online most successful communities and sites find rhythms and schedules to fall into. Here on my personal blog I fail in this regard, I do not post nearly enough. In contrast many of my favorite blogs have gotten into a pattern of one or more “open threads” posted every day specifically to create spaces for readers to converse with each other. These posts, in turn, supported by a regular pattern of other posts (the frequency and form of which differ by the blog). Cafes with short hours cater to one audience, cafes with longer hours open later reach a different group.

How do you judge a space? Whether online or offline what about a space inspires you to join it, to engage with the people who might share it with you?

Posted in customer service, digital bedouin, geeks, networks, personal, working | Tagged: , , | 4 Comments »

Modeling ourselves in the FourSquare and Twitter era

Posted by shannonclark on September 2, 2009

foursquare_logo_boy

As a child I grew up without a television, instead I read hundreds of books and listened to old time radio shows and dramas both on the radio and on cassette tape (yes, I’m old, my childhood pre-dates CDs). Then a bit later in my childhood my parents bought me an odd but fun clock radio cube which also could get the audio of over-the-air broadcast television (remember that, something now impossible with today’s transition to digital television). I then would wake up every morning to the Rocky & Bullwinkle show but as a radio broadcast, not as the animated cartoon.

I somewhat suspect that the resulting confusion and neccessary imagination is why I write fiction.

But a more telling result of my childhood, until nearly when I started high school, of growing up without a television is that my models for behavior were of an older age than that of my peers combined with the fact that I was a year or two younger than all my classmates as a result of skipping the end of 2nd grade and finishing 3rd grade that same year after we had moved to a new city, and I was a very strange kid (and perhaps a bit of a strange adult).

Why this discursion into my childhood?

What does this have to do with Foursquare and Twitter?

I have been playing FourSquare since my friends all joined it during SWSWi earlier this year. (btw go vote for my talk proposal for SXSWi 2010) I wasn’t sure if I would keep it up back in San Francisco post-SXSWi but so far I have and in the past few weeks I’ve been seeing more and more friends join (via their requests to be my friends on FourSquare) and I find myself using it nearly every day if I manage to get out of the house.

While the opportunity it presents me to run into friends via seeing where they have just checked in, something I have taken advantage of on multiple occasions as well as the value it gives me by reminding me (or in many cases informing me) of events via seeing multiple people I know all check into the same venue at the same time are all valuable, it is another, more subtle use of FourSquare which I am really enjoying.

That of presenting to me, in a manner which I missed growing up without a TV, of a model of how to be, of how to work and play in this city. It may not be a great model, it certainly isn’t the only model, but observing over time the ebbs and flows of my friends, when they check into their gyms, when they do their grocery shopping, when they are at work, when they are working from a cafe, where they have lunch, when they go out for dinner, drinks and movies, is all very imformative – it is creates a model that is bigger than any single event or check-in, a model that communicates a great deal about living life in this city.

My friends are gay & straight, younger & older, single & married and there are also differences in how they each pass through their days and weeks in this city. All of which is incrediably fascinating to me and revelatory.

Combined with Twitter, where I follow over 1200 people, but only allow a very small number of those people’s messages through to my phone (in which case I see nearly eveyr tweet they send vs seeing only a fraction of most tweets from everyone else I follow) I have found myself in the past 6 months getting a lot of new insight into how other adults live their lives, how other independent, entrepreneurial consultants manage their time. And how my single friends vs my married (or in serious relationships) friends differ in how they spend their time.

These revelations are not major but they are thought provoking for me nonetheless. I have always wondered how people fit going to the gym into their schedules, now I have a far better sense of how at least some of my friends manage that task. I’ve never been much of a going out for drinks kinda of guy, neither are many of my friends, but I do get a bit of a sense of how some of my friends who are a bit more of one do. And it is via observing my friends who are married (in most cases of my friends I’m friends with and follow both partners and thus get two perspectives usually on their activities and relationships) that I’m getting a clearer picture of how, at least my friends, manage many of the details of being in a modern relationship.

For the past three and a half years (and really more like four years) I have been single. My last relationship ended before Twitter started, before Facebook was a big deal, before most of this current round of Web 2.0 (and now whatever we call them) applications took off and long before the iPhone. Now as I begin a new relationship (yeah!!!) I’m glad that I have had months (and via twitter years) of observing a bit of how my friends manage their modern relationships in this city and online. Every relationship is, of course, different and I know we’ll find our own tools and balance – but I have been struck of late by just how much I have absorbed without intending to absorb it from the ongoing small signals and messages I’ve followed of late.

What have you learned from how you use such tools?

Posted in San Francisco, digital bedouin, futureculture, geeks, internet, personal | Leave a Comment »

For Mrs Sandra Price RIP

Posted by shannonclark on July 23, 2009

Update – The Chicago Tribune Obiturary for Mrs Price has just been published

This evening a friend from high school, whom I haven’t talked to in years but with whom I had recently reconnected via Facebook sent me the news that Mrs. Price, after a long struggle with cancer died six days ago (July 17th 2009).

I spent much of the next hour crying.

I may change most of my summer plans to fly back to Illinois in a few weeks for the memorial service.

The last time I had seen Mrs Price was many, many years ago, yet I think about her nearly every day. She was never my teacher, but more than anyone else in high school and truly even in college Mrs Price was among the most important people in my life and one of the folks with the most lasting, positive influence.

I realized this evening that I have very few people for whom I am trying to do anything – my stuggles to achieve have, for the most part, been very self motivated. I’m sure there is an element of making my parents proud, but only an element, mostly I strive to make myself proud, to do what I know I am capable of doing – in fact to show myself I can do even more than that.

But as I mourned this evening I realized that Mrs Price, more than almost anyone was someone for whom I wanted to achieve, someone whom someday when my novel was published or when I had achieved some other goal I could have dedicated the book to her, sent her a copy for herself (and sent one to the then current Oak Park & River Forest High School Science Fiction and Fantasy Club – more on that in a moment)

Mrs Price taught at my high school, OPRFHS, for many, many years, retiring only a few years ago, long after I had graduated. For much of that time she was the academic advisor to the OPRFHS Science Fiction & Fantasy Club, a long running club at my high school which had formed in the 1970’s and ocntinues to this day. When i was there it was the club for the misfits and geeks, the nerds of the school. But not just those of us who were also on the Math & Science Teams (seriously competive math) or as I was the Chess Team (captain for 3 & 1/2 years) and while there was also a lot of overlap not everyone in the club was also a member of the high school games club (a tradition which appears to also still be ongoing to this day – though now the games club appears to have morphed into an anime & games club).

But we were united in our weirdness, in our love of all forms of science fiction (and fantasy). We showed movies about once a month, met every Friday, and did a wide and varied range of things. We published what would now be described as a zine, we played many games, we discussed current movies. We diagramed the time flows of the Back to the Future movies (this was the late 80’s after all) and most of us socialized (as much as any of us socialized in high school) with each other at lunch & outside of school.

And throughout it all Mrs Price was a wonder. A supportive presence who gave us room to be ourselves, who observed how we changed over the years, and who gave me better advice than any formal guidance councilors or advisors ever did. While Mrs Price rarely taught any members of the club (she tought mostly students in the more remedial tracks – most though not all of the club were honors/AP tracked students) she was always available to us when we needed her. And she supported us in even the most crazy of endevorers.

In my sophmore year the club held a one day, mostly games convention at the high school. A few non-club members showed up but mostly it wasn’t all that successful.

But the next year we held a much more ambitious convention also at the high school but over the weekend. We invited a number of local, real science fiction authors, we invited local stores to set up booths and sell, we invited local restaurants to provide food, we had a gaming area, multiple rooms of talks, film & tv screenings. In short, we had a very real, if small, science fiction convention.

A convention we the bunch of us who started it started having mostly never been to a “real” science fiction convention before.

It was a big success. The funds we raised paid for the club for the next year+ and enabled us to hold the convention again the next year. This past year OPCon XIX was held (19!) and next year will likely be the 20th. Impressive by any account. Out of those first conventions which I helped run, I had my first real experiences getting to know “real” authors. I drove Robert Shea to the convention, sat with him around his kitchen table and got to know his family. As a result of his speaking at OPCon he was invited to speak at WorldCon 1991 in Chicago (the convention chairs lived in Oak Park and had stopped by our little convention to see it) and would lated be invited as the Guest of Honor for some other local Chicago area science fiction conventions.

But this is not about me or OPCON but about Mrs Price.

She was a loving and wonderful woman and one of the most powerful influences in my life. Her acceptance of the weird & the strange, of misfits and socially inept people (such as myself in high school) and through love & patience her ability to help us each blossom and prosper will live on inside of me.

Every year the club screened The Princess Bride, to the point where we all could quote nearly every line, I think I will watch the movie again this weekend in her honor.

Rest in Peace Mrs Price. Rest in Peace.

You will be missed.

Posted in personal | 1 Comment »

Social game ideas – open ended, multi-sponsor ARGs

Posted by shannonclark on June 27, 2009

My background in games and the current state of things

I have been a game player since my grandfather taught me to play chess at the age of 4. In my youth I played AD&D, Shadowrun and many other role playing games – usually at the DM. At my high school there were a bunch of us who played all types of games on a regular basis, we played many boardgames after school, had AD&D campaigns including one we ran at times over lunch in the cafeteria and were regulars at the local games shops.

In fact the father of one of my high school classmates was a professional game designer at the time for Mayfair Games where he lead the development of many classic board games, games such as Cosmic Encounters. A number of us, myself included, occasionally were drafted as gametesters for new board games.

At the local games shop, a massive, custom designed building built by a serious historical minatures gamer, we would spend hours many evenings and weekends playing a wide range of games, including historical minatures, roleplaying games and all types of boardgames.

I always assumed that I would stay playing games on a highly regular basis when I entered college but that didn’t happen, somehow I didn’t stay as active a game player, though I did play the occasional game of chess and lots of card games with friends.

In the 90’s I spent many years as literally a professional Magic the Gathering player and dealer, in one year I earned over $40,000 trading pieces of cardboard and won prizes valued into well over $5,000 in many tournements which I often won or placed very highly. Friends of mine were even better, winning at a global level and traveling around the world to play Magic the Gathering (and winning well over $10k from some tournements in the process). I quite my regular job at the time when I realized I could make far more money in a few hours than I would earn in days.

A bit later I also became active in a range of Live Action Role Playing games, mostly around White Wolf’s World of Darkness game. The game I played started in the mid-90’s in Chicago, grew rapidly to include nearly 100 games in cities all around the world all sharing a common set of rules and world and which allowed players to play their characters from one city at the games held in other cities. As a result players could and did interact across continents (friends of mine went to Brazil to play the game) and there were games happening multiple times every week near to Chicago.

It was  great fun – immersive and engaging. While we did play in spaces we reserved just for ourselves (we would contribute to rent spacees from time to time) we also played in the midst of other events – often in nightclubs, once very memorably at the Chicago Museum of Modern Art when they stayed open for 24hrs to celebrate the Summer Solstice. Playing in the midst of 100’s or even 1000’s of people who were not playing the game added layers to the interactions and was extremely fun.

In the past few years Alternative Reality Games (ARGs) have become increasingly popular and successful, though with some notable caveats. Most, though not all, have been run as commercial promotions for a specific event or product – very often a movie or TV series. Currently the upcoming movie District 9 for example is running an ARG where you can play either a human or an alien in the world of the movie.

The model of ARG’s has become in some ways fairly formalized. They start with a series of clues usually embedded inside of something in mass release – billboards & posters, movie trailers, occasionally other forms of advertising. The clues in these ads, often a phone number or a web URL lead a player to signup to the ARG. From there a series of clues lead to other sites or phone numbers often with embeded small games or challenges.

Over time additional clues are released which further the ARG’s storyline. For most ARG’s the model has become a bit of a funnel, with fewer and fewer players continuing as the puzzles are released, usually these ARG’s lead up to a final end clue and often the players who figure it out in time arrive at an event or get a prize of some form (a sneak preview of a movie for example as well as other gifts & prizes). Then often the ARG comes to an end as the movie or TV show is released (or the season ends in the case of ARG’s such as Lost’s or Fringe’s where there were clues embedded inside of each episode).

These games are effective ways of engaging and building fans for a new media property but they have many unfortunate side effects of this model.

  1. They generally are less and less engaging for new players as they grow in complexity – sure most of the time players set up Wiki’s or other sites to explain what is known so far, but as the game goes on it becomes less compelling for new players – and once the final reward is given out it often is far less interesting to new players (and even existing players may cease engagement)
  2. While some ARGs have included a wide degree of player driven content & storytelling, for most there is a very heavyhand of the ARG designers at work in telling the story and though players can visit many parts & sites in any order they want there tends to be a very linear path of the story being told by the nature of new clues being released on a specific timetable.
  3. A few ARGs have had occasional “real world” events but the global distribution of most media for the most part means that most ARGs now primarily employ mass media & the Internet for the game play (also often voicemail/800 numbers for some parts and frequently SMS messages to players).

A few weeks ago a variation of a type of game which has been popular for a few years inside of social networks such as Facebook was released on top of Twitter – Spymaster – these games build upon usually preexisting social elements and relationships to form part of the game play. In the case of Spymaster your twitter followers become the size of your “spy ring” and you gain game play advantages by having more of your followers also playing Spymaster (they become “spymasters” in your “spy ring” and give you game bonuses).

Add in the fact that social tools such as Twitter (or Facebook) have many ways for you to communicate with people – and the games take advantage of these tools to send out messages about your game play activity to your social network (with your permission) and not surprisingly these games can and do often experience rapid, exponential growth as large networks of friends all start playing.

However while fun games such as SpyMaster or the multiple Mafia based games on Facebook (and in those cases now also with iPhone apps) suffer from (but also benefit from) a fairly simple game play and room for interactions between players. They offer only relatively limited sets of actions, have constraints on what you can do in a given period of time, and allow for only a handful of direct in game ways to interact with other players. Though often players evolve ways alongside of the formal game play elements to interact. In the case of SpyMaster many players have set up Twitter accounts only focused on playing Spymaster and have builtup networks of followers with whom they coordinate in game actions and for strong in game cliques.

I play Spymaster and enjoy it, though it is a relatively lightweight game, so I only play for a few minutes most days, if that. They haven’t yet settled on a business model, but it should be noted that some of the Mafia games on Facebook are already part of game companies rumored to be rapidly approaching over $100M/year in revenues, primarily through the same of virtual currencies to game players to use to enhance their game experiences.

A few players of SpyMaster are starting to expand the game via sites such as SpyMasterFans. There they are forming groups, sharing ideas & insights into the game, challenging each other to new interactions etc.

You may have noted that in my recounting of my own game playing background, I have not mentioned a lot of computer gaming. In the early 1990’s I ran a Muck (think an all text based version of Second Life) but I never got into computer gaming very much. So I haven’t played, though I do follow, the rise of social computer games. At present there are two very important models of social computer games.

  1. Massively Multiplayer Online Games (mmog’s) most famously World of Warcraft (or WOW) but also dozens of other games from companies around the world. There are three primary models of MMOG’s – subscription (usually with regular expansion packs as well) – this is WOW’s model and is the most common, free to play but game and expansions needed (Guild Wars is one of the few that use this model) and the newest model free to play including the software but virtual goods & items available for purchase (Sony’s Free Realms uses this model though subscriptions are available with additional benefits).
  2. Server based games. Increasingly console games as well as many PC games have multiplayer options and game companies are now often offering services that both run server instances and help players find other players to play against. Microsoft’s Xbox live for the XBox 360 and Valve’s Steam service for PC games are two examples of these game services. Often a fee is required for membership (for XBox live) and in most cases the games have to be purchased to play them.

There are many further nuances to computer and console games. For this post the most crucial of which is the number of players they are designed to facilate interactions amongst and the length of that interactions. Console games often are limited to a relatively small number of players competing against each other (4 vs 4) which can be over the Internet or over a local area network. MMOG’s differ in how many players they handle interactions amonst – many have multiple “servers” which are different instances of the world and which may have slightly different game rules, meaning that in most cases players on one server do not interact with players on another so they are limited to the number of players who choose to play on a given server. Some games are designed to encourage cooperative play where players cooperate together to achieve game goals (WOW has quests that can involve 40 or more players from a single Guild working together). Many games also have elements of player vs player interactions where players fight directly against other players – depending on the game this could occur anywhere in the game world (on a given PvP server) or in many games may be limited to a specific area of the game.

Some ideas for the future – open ended, multi-sponsor ARGs of a new form

While I know that computer and console games have many incredible aspects offering amazing graphics and game play capabilities they also have in-built limitations. Even with voicechat which is increasingly an important part of the player to player interactions in many games playing such games is limited to players who have the required equipment and financial resources to buy the necessary games & game subscriptions.

So here are a few ideas I have for where social games could go in addition the ongoing evolution of computer & console games.

Instead of an ARG which is sponsored by a single media property – and which is thus usually tied to the world of that particular movie or tv show (or less often an artist such as NIN) I would suggest a game with the following models & business elements.

  • A combination of lightweight, easy to adopt technologies AND frequent, multi-city live interactions & events. Neither element would be necessary to enjoy the other but if you used both your game play enjoyment would be enhanced.
  • The technologies could leverage and be built upon existing social tools such as Facebook or Twitter but would likely have a website and perhaps mobile applications as well
  • Much of the world and game interactions would be driven by the players with a light touch of the people designing and running the game – they would mostly design the world & backstory and would occasionally facilitate in game activities and elements, but the game would be designed for the players themselves to evolve the plots & ongoing stories.
  • In place of a single sponsor driving the event to a particular end point the game would have sponsors that come and go and which interact with the game in a variety of ways – I could see some sponsors embedding story from the game into their media (tv shows perhaps even movies) while others would provide real items and help support game related events in the “real” world (as well as having in game repurcussions). These interactions could at times be lightweight – having characters from the game (probably mostly actual player’s creations) who appear in the background of a movie – say as items in a newspaper story – this would I think be a lot of fun for players – and great marketing for those movies or tv shows.
  • The game would be designed to allow for new players to join at any time and for players to play at a wide range of play cycles – some playing daily while others playing only a few times a month or taking a summer off and resuming months later. This takes careful game design to balance and to give everyone a lot to do without the game becoming boring for anyone – but it suggests that for the most part these games would only have light elements of “levels” or the like but heavy elements of role playing and interaction. Though there could also be puzzles and cooperative quests so players uncomfortable with heavy roleplaying could ease into participating in the game as well and be rewarded for that interaction.
  • The business model could include clues & game elements embedded in physical items (t-shirts, trading cards, books, comic, digital downloads of many forms etc) which is a model that other similar in some ways games have already used quite successfully. Some of these products could be from sponsors who not only embed game elements in something they sell but also support the game finacially & through promotional efforts.

So that is the basic ideas – I haven’t yet designed an entire game example just started thinking about this, if it sounds like fun (or if you know of examples I should take a look at) please leave comments or contact me privately.

Posted in Entrepreneurship, futureculture, geeks, meshwalk, mobile, networks, personal, web2.0 | 10 Comments »

Defining yourself through your priorities

Posted by shannonclark on May 27, 2009

This is a post mostly for myself, a reminder of what my priorities are, a checklist of sorts for myself in the future when I have the resources to follow up on these priorities.

In a strange way this is also a bit of a personals ad – a woman for whom these priorities resonate noting both what is and what is not on my list would, if she is single and at least relatively close to me in age, be a woman I would like to meet. (A man for whom these resonate might be a good friend – but my interests lie in the opposite sex).

In particular a few key priorities for many Americans which are decidedly not on my list.

1. Anything religious. I’m an Atheist, my budgets and priorities have no money at all for religion. Plenty of other worthy causes and organizations whom I would strongly prefer to support, groups whose goals are more closely in alignment with my own.

2. Beyond a very small amount of wine, mostly for dinner parties, no alcohol or for that matter other drugs (legal or otherwise – medically needed ones the exception). I don’t drink much – which has probably over the past decades saved me a great deal of money. Nor do I smoke or consume any other drugs.

But enough of the nots, what are my priorities. This may be a bit random – I’ll seek to  impose some order on this list and it is not in any particular order, but I am trying to be comprehensive. In general I’m looking at my life on a per year basis – what would I spend money on if I had it to spend. Not just for the act of spending it but because what I spent it upon held meaning and importance to me.

My priorities, in no particular order:

Shelter Currently my one real indulgence, I have a large apartment in SF capable of both hosting many friends (large downstairs space w/couches/airmattresses for up to 7 friends). With more resources I would also like a second place in NYC (or London) and perhaps a third place somewhere quiet & remote but w/great Internet connectivity, likely in a large forest somewhere.

Furniture – I have expensive tastes – prefering timeless, very high quality furniture. If I had the money I’d like to indulge myself and actually, for the first time in fact in my life, live in a place fully furnished – and not with furniture found on the street. So this is a one time purchase, but then as I add other places to live I’d expect to also furnish them well and occasionaly to replace items I own (this would be the height of luxury for me – my parents still have, ugly, furniture from my mom’s college days – stuff they have moved across the country and back)

Clothes – at the moment I buy new clothes of any type rarely, mostly just once every few years and then rarely spend all that much. That said, like with furniture my tastes in clothing run expensive. With enough resources my goal would be to get over my hangups here, to finally only have clothes that fit well and are comfortable (and yes this means very few of my current staple – free logo t-shirts from trade shows). I doubt I’d ever be replacing my wardrobe on a seasonal basis, but I would like to have a wider range of options and to have more stuff that makes me feel great when I wear them.

Glasses – I currently have only one pair of glasses, purchased many years ago. Instead I’d prefer to have a couple of really nice pairs, plus at least one or two pairs of prescription sunglasses. I don’t wear jewlery but do wear glasses, so would probably splurge a bit here, albiet with my tastes running to stylish but without logos. Ideally I would have a spare pair of glasses in every place I live, as well as sunglassses and spares to travel with.

Health Care – from expensive dentistry which I am slowly working on but with more resources would do at a faster clip, to having full comprehensive health insurance this is a necessity I have been avoiding for far too long.

Transportation – Since 2004 I have not owned a car, rarely even renting one. But living in CA this is a position which is increasingly hard to sustain. At a minimum I want to just budget a reasonably large amount each month for renting cars (or using ZipCar) and get back in the habit of driving. But ideally I probably want to get a car, something exceptionally reliable (I don’t want to get to know a mechanic on first name basis), automatic (I refuse to invest the mental energy in learning how to drive a manual – or in the attention it requires). Almost certainly this means a non-American car (I’ve never owned one and have hated driving every single American car I’ve ever even briefly driven). But I haven’t shopped for a car seriously in years – walking around I’ve be interested by some of the newer Volvo’s, have in the past mostly owned Acuras (2 plus one high end Honda), and like some of the Infiniti’s and Mercedes Benzs which I see around SF (generally the smaller, sportier ones, often hatchbacks). My ideal car gets very good gas milage, is inexpensive to operate (less concerned about the initial cost – this is assuming I have the money to just buy it outright), isn’t overly costly to insure (I have no sense at all what insurance will cost me in CA). Probably it will seat four adults in a pinch – with the ability to store a bunch of stuff in the trunk – though ideally without it being visible (a drawback of many hatchbacks) as I would likely be parking on the street fairly often.

For me as well visibility while driving is a really, really, really big deal. I hate a lot of modern cars, such as the Prius, because I find they have really obnoxious blind spots, at least for me, plus physically I find myself in pain when I have driven them in the past (something about the seat and layout really, really does not agree with my body. I also seriously do not like the other trend I’ve seen in many otherwise interesting cars of moving the dials to the center of the dashboard instead of in front of the driver – really don’t like that all and find it beyond distracting – and also physically uncomfortable (Scion’s fail for me here, as does alas the Mini, wasn’t a big fan of the Honda Element the few times I’ve driven one either)

I also want to be able to just buy a nice bike. I’ve been intimidated by the cost – mentally I still think bikes should be 100’s of dollars, not the 1000+ they can easily be these days. I’m also not entirely sure how to handle riding a bike in San Francisco on the hills of the city (since I live on one, impossible to avoid) and I’ve never figured out the whole bike helmet thing – how to handle having one with me when I’m using my bike. I think this is in part a generational thing, I grew up before helmet laws so never really rode a bike with one all that much. It is also a factor of not having an office to ride my bike to/store it at. Instead I would expect to be riding to cafes, dealing with the scary prospect of locking up an expensive bike on the streets of San Francisco, and then repeating for as many stops as I had in one day.

So even with lots of money, not sure when/if I would get a bike, the stress of owning one here in San Francisco might be too much for me.

I would also, will get to this in more detail below, want to travel a lot. Between the East & West Coasts at a minimum, but probably also traveling globally far more often than I do now. For a few weeks a year at a minimum, but ideally more than that. Some of the time for conferences and events (again more below) but I would also want to travel just to travel, go to places I haven’t yet seen, or to places I have been once but really want to return to (India comes immediately to mind). I might even want to live abroad for months (or years) at a time.

The later depending on personal relatioships and work of course.

Events - At the moment I mostly attend conferences here in San Francisco, when I can get a press pass or know the organizers and can get in for free or at a discount (often helping with the event). However there is a long list of events I would want to attend if I had the funds and resources (which include the time and business purposes for some)

  • SXSW – full, platinum pass. Yes, 10+ days, film, tech and music, but this is very high on my list of must do soon as each year my experience there just gets better and better. Next year (2010) I’ll be working the conference for one client (at least, perhaps two or three) so this will probably be very doable. But with the resources I want to just stay at a great hotel, right downtown, fly on flights that don’t make too many stops, and otherwise not scrimp on my conference experience.
  • TED – Yes, this is expensive (really expensive). I might not be able to get into the main conference, but while I love BIL, I do want to go to TED and be part of the whole experience. I might start by going to TED Global or the like but sometime soon, in the next few years I hope, I plan on saving up to “do” TED. (best case I get invited as a speaker first)
  • PopTech – I have been to PopTech twice, haven’t been back in too many years, but I miss it. I want to have the money (and the time) to attend again.
  • Picnic, Le Web, LIFT or another tech conference or two NOT in the US – I have never been, but friends help organize these events, speak at them regularly, and report back about how great they can be. There are smaller events happening in Europe as well which appeal to me, the point being I want to get myself out of the US more often – and I want to experience non-US perspectives on a more regular basis.
  • A full Film festival – not just a few films at SXSW, but I want to give myself the luxury of attending a film festival and just seeing dozens of films in a short period of time. I’m not sure which festival I want to attend, there are many great ones (The Toronto Film Festival would be one that has a lot of appeal)
  • A Renaissance Weekend - I’ve been a few times, but like PopTech! haven’t been back in too many years. A great event, really interesting people, and people whom I haven’t seen in far too long. If I had the money I would both want to attend some of the smaller events held in Santa Barbara or Monterey as well as the New Years Eve far larger event.
  • San Diego Comiccon – I’m tempted to try to attend this year in fact, but sometime soon I want to make it to this mecca of all comic book conventions.
  • WorldCon (and one or two other “big” Science Fiction/Fantasy conventions) – I’m a huge science fiction fan of all genres though most especially literature. I don’t go for the costuming or for the purest geeking out, but rather relish the chance to get to know writers and editors (and other creators) whom I respect. So my preference tends to be for the smaller, more focused conventions such as World Fantasy Convention over larger, more media focused events. But ideally I would like to be able to attend more conventions without scrimping when I do so – so just going ahead and having a nice hotel room adjacent to the convention center etc.
  • A Doctor Who convention – perhaps one here in the US, even better one in the UK (or heck both a US and a UK conference). I’m a huge Dr. Who fan yet I haven’t been to a Dr. Who convention in decades.
  • One or two new events each year. Stuff I haven’t previously been to – perhaps a great music festival such as Cochella, a convention for an academic field I’m interested in, something like the New Yorker Festival in NYC or a conference focused on Social Good. There are many, but my hope is to have both the money and the time to attend conferences a bit outside of my comfort zone – where I’m there to absorb the experience. Hopefully with a “native” guide to the experience. In some cases I might go as a speaker or participant (which is always a good way to attend) for others I might go with or for a client. But my goal is to get to more new events and experiences.
  • Still a bunch of important tech conferences – AdTech SF & NYC, Web 2.0 Expo (at least SF, perhaps NYC, possibly the Summit), TechCrunch 50, MacWorld. If possible I’d like to get a few more – stuff like the D Conference happening this week or Internet Week in NYC happening next week.

Food – this is a big deal for me. I take food seriously. Starting by mostly eating as a locavore. Most of the food in my home I buy from local merchants, primarily at local Farmer’s Markets or my local butchers. With a bit more resources I would keep my kitchen more fully stocked with the foods I enjoy (fresh seasonal fruits etc). I would also eat out more often and at a higher end of restaurant than I usually get to at the moment. I’d love to eat at places with chef’s tastings more often, to get to the many specical meals and dining events that occur on a regular basis. Here in San Francisco as well as in NYC and as I travel. For me serious food is one of my main pleasusres in life and an artform I really appreciate – both in the creation of it myself (I’m a very good chef) as well as in appreciating the skill of serious chefs.

I also do love great foods of all types – I’ve happily traveled great distances to try little hole in the wall places, restaurants far off the beaten track.

I would enjoy going to more food related events, a Slow Food Convivia for example and I could well imagine planning an entire trip around getting a reservation somewhere (el Buli for example would be among the places I would love to dine, though by no means the only such place).

I have mastered the somewhat dubious art of ordering so as to get great food but not spend a ton of money, often by being highly selective in what I order, by passing up on many elements of a meal. I’d really like to be able to put this aside, even if only a few times a month, and just embrace what the restaurant does well and really experience it (not the alcohol perhaps but everything else). Ordering the Omakase at a Japanese restaurant instead of just the chirashi etc.

But in many ways my tastes don’t run to the extravegant, I’d rather an amazing local grapefruit in season than a the most expensive cavier. That said, when I entertain I have also now mastered the art of stretching my budget via careful choices, ideally I’d like to be able to support local farms a bit more, to buy the prime grade meat over the choice etc.

Living in San Francisco one of my small but very pleasant pleasures is being able to get great, serious coffee from now almost literally dozens of choices throughout the city. I’m also a big fan of tea, however in recent years I haven’t been as focused on teas as I have been on great coffee. With more money I would want to have great means of making coffee at home (currently I have no reliable means at all) and instead of random tins of now fairly old teas I would like to stock fresh, great teas.

Kitchen – while I love my current apartment in many ways, the kitchen is not one of them. In an ideal world in a year or two I will find a place which has nearly as much space as my present space but which has a truly fantastic kitchen. For me this would be:

  • Modern gas stove, ideally six burners – Currently I have gas, but it is an old and somewhat unreliable and in any case cheap stove. I would much prefer to have more burners which get hotter than my current stove and which I could control more finely.
  • Double ovens – I am a serious cook, often as I cook for dinner parties I literally run out of space in my oven. I’ve love to have two ovens so I could bake in one, broil in the other.
  • Serious dishwasher - currently I don’t have a dishwasher at all, for the previous decade when I lived in Chicago I had a dishwasher, but more often than not it didn’t work very well.
  • Double Sink – Currently I have one, deep but relatively small sink. I’d really like to have a double sink, ideally with a garbage disposal.
  • Plentiful and easy to maintain countertops – I would like to have more plentiful space to spread out and cook, to have room to entertain while I cook, space to cook with someone else at the same time without tripping over each other. This means great countertops, it also means a logical layout and flow for the kitchen as well as plentiful storage.
  • Upgraded pots and pans – I have mostly great pots and pans, but don’t have a lot of them and a few of what I have could stand being upgraded to higher quality versions. I am also lacking certain key and useful dishes, such as a serious cast iron post (Le Creuset probably) which I could bake in and do much more in. A great wok is another (I have one but it isn’t very good and I lack a place to store it).
  • High end, serious kitchen gadgets – at the moment I have basically no kitchen gadgets at all, no mixer, no food processor, not even a simple blender or hand powered mixer. I don’t need lots of gadgets but I would like a few of the more basic ones so I could expand the range of what I can make – a mixer for more serious baking for example.
  • Duplicates of the basics – I have three spatulas at the moment, one set of tongs, only a few (albiet very high quality) knives. No wooden spoons etc. Mostly this is a combination of trying to only have high quality products in my kitchen and of simply not having much space, with more resources and I hope more space, I would fix this and finally have enough of the basics so I can do even more serious cooking.
  • A few special treats – I use a great local Balsamic but I don’t have any really aged balsamic, likewise there are many other products I would love to use but don’t stock in my kitchen for a lack of funds. Ideally I’d like to have a range of local olive oils, restock my spices on at least a yearly basis and keep the staples I stock at high levels of quality.

Books – I have a book habit, even today I buy around 100 or more books every year, in some years many more than 100. I read a lot but my list of books to read keeps growing, hurt by my habit of buying more books than I read most weeks. With more resources, however, I would want to do a few specific things with my book buying habit and collections.

  • Just buy the hardcover editions of my friend’s books. Since I have 100’s of friends who are authors (seriously not exagerating) I currently pick and choose whose books I buy and not infrequently in some cases I wait for the paperback editions. Ideally I would prefer to buy most of my friend’s books and to suppor them by buying them in hardcover and ideally via pre-orders or online purchases around the time of release so they see the best spike in purchases possible.
  • Be more serious about a few of the my collections. Earlier today, for example, I chose not to buy a copy of Asimov on Shakespeare, though it is among the many books I have always wanted to own a ocpy of. With more resources I would just buy such discoveries without as much worry, building up I would hope a more complete collection of Asimov’s works, as well as many other books and authors I wished I had more works by.
  • Buy most of the Doctor Who books, both as they are printed and filling out my collection going backwards. I have not bought most of the recent books though I am huge Dr. Who fan and would really like to support the show and the creators and authors.  This includes buying the back catolog of Big Finish Audio Adventures and subscribing to the new editions as they come out.
  • Buy a few graphic novels and comics on a more regular basis. Probably sitll would mostly focus on trade paperback editions but there are many great artists and creators working whose work I would like to support more strongly. Starting with finally finishing my collection of Sandman graphic novels by Neil Gaiman which is a series I should have read decades ago. But I would like to be getting great series such as Fables on a regular basis as well. Oh and the new Dr. Who series of course…

Magazines (and perhaps newspapers) - currently I subscribe to The New Yorker which I have subscribed to for nearly two decades. I would like to support a number of other great publications:

  • Monocle
  • The Atlantic Monthly
  • N+1
  • Asimovs
  • Analog
  • Business Week
  • Granta
  • Paste
  • and ideally a handful of other great publications, perhaps a gaming magazine or two, other great literary publications, possibly again subscribe to the New York Review of Books

On the topic of newspapers, at the moment I don’t see a great local paper anywhere in the Bay Area. I think the Wall Street Journal has declined considerably. I could perhaps see subscribing to a newspaper again in the future though I’m uncertain which or in what manner. The New York Times I might subscribe to while I am in NYC.

Technology – For the past few decades I have put off upgrading my computers for about a year or two too long, Enduring machines at the end of their life and often running an older OS for far too long. I have also frequently compromised and haven’t had resources which would have, in fact, helped me be more productive.

  • Get a second monitor for my desktop setup. A 24″, full HD resolution screen, probably from Apple. This is one of those things I should have done a long time ago as it would add greatly to my productivity.
  • Always have a current, updated, modern laptop. Here I face an issue, there are serious issues I have with Mac laptops (weight, lack of a trackpoint, reliance on a trackpad) My ThinkPad is still fairly powerful at the moment but that will be changing rapidly in the next year or so. I should really have a second laptop and should invest in upgrading my current laptop (larger hard drive, probably installing Mac OS & Ubuntu).
  • Have a real gaming PC. I have never had a gaming PC in nearly two decades of owning computers. Given my interest in gaming this is silly. I should have a high spec, high quality, quiet, fast and upgradable gaming rig with great monitors and a suite of modern games (or a gamefly subscription so I can try many games, as well as a Steam account)
  • Breakdown and get a real, modern, HD TV. In fact get one for my bedroom (for the first time, seriously, in my entire lifetime) as well as getting either a very large screen or a very high resolution projector system for my downstairs. Get real speakers to go with these systems (also for the first time in my life)
  • Get the modern suite of accessories for a TV – TIVO, HD source(s), BlueRay player (or a PS3), an Apple TV (or Miro box etc), an Xbox360, probably a Wii. All stuff I’ve never owned – ever.
  • Get serious headphones instead of making do with cheap ones I got for free at a trade show somewhere. Both for my iphone and for my ipod and some great over the ear ones for around the house.
  • Get a bluetooth headset, probably a Jawbone for when I am driving (and more generally for walking around the city making calls)
  • Get an HD capable, small video camera. Perhaps a Flip or the like but I should be shooting video on a more regular basis
  • Get a digital audio recorder capable of serious podcast creation. This might include serious microphones and a small mixer.
  • Get a Skype capable headset for my laptop and desktop computers. I rarely use Skype though I really should be using it more often.
  • Upgrade my iPhone to the new version when, as seems most likely, it comes out in a few months.
  • Invest in a network backup solution for my computers and automate this process so all of my systems are backed up on a regular and automated basis
  • Get a modern, networked, duplex capable, color laser printer.
  • Get a fast scanner and start to migrate to a fully paperless (and backed up) lifestyle.
  • Get a serious digital camera – both an upgrade to my small pocket friendly Lumix and ideally also larger more serious camera with lenses. Also get some great lenses.
  • Invest in serious software – Adobe Acrobat for example, but also video editing software, current editions of Office products etc. Also useful utilities and productivity software (and also make use of the tools I buy). But stop avoiding buying software and then only making do with partial solutions to problems I have (free themes for my wordpress blogs vs. more serious but non-free themes etc)
  • Invest in online services that add value to my life – take full advantage of Plaxo, pay for a serious online backup service, consolidate all of my domains into one registrar and register other relevant domains on a more regular basis etc. This last one might actually make me more money than it costs me.
  • Get more iPod docks and/or make my music more networked so I can stream it to what I hope are serious speakers (I haven’t ever owned real speakers or even one good sound system)

Personal Services - at the moment though I go to a serious hair salon, I do so on a very infrequent basis, generally weeks after it would have been sensible. I should go on a far more regular schedule, never letting my hair get completely out of countrol. Additionally I should invest in personal health and wellness services – pay for a real serious massage on a regular basis (as I write this I can feel the knots all across my back). I have also always avoided gyms though I shouldn’t – I should invest in the clothes to work out (at the moment I don’t even have gym shoes or any clothes suitable for a gym), in a membership (or two) and in a personal trainer to motivate me and to ensure that I don’t hurt myself while focusing on being healthier.

Music – In the past few years I have bought more music than I have in years past, mostly digitally and primarily through great services such as Amie St. I would like to buy more music which I enjoy – completing my incomplete collection as well as supporting newer groups and artists I’ve discovered in the past few years. Ideally I would like to also attend live shows on a far more regular basis probably a few times each month as well as select larger festivals. I have clients in the music industry so some of this is even work related.

Entertainment - I’ve alluded to some of this in the above sections but I would like to on a more regular basis support many creators I really appreciate – buying the Dr. Who dvds but also DVDs (or more probably BlueRays – or better yet HD downloads) of TV shows and movies I love. I would also like to have and use memberships at local institutions (in SF and perhaps in NYC or other cities – art museums etc) and get to them on a far more regular basis. Also get out to the Opera and to live theatre.

Charities – At the moment other than a few small donations and volunteer help with some events, I have not been able to support charities to the degree I would prefer. If I had the resources my selection of charities to support is a bit eclectic:

  • Creative Commons
  • EFF
  • Clarion – science fiction workshops
  • The Carl Brandon Society
  • Wiscon/Tiptree – Feminish Science Fiction
  • one or more charities focused on literacy
  • effective charities (or for profit but mission driven businesses) focused on addressing homelessness
  • Architects for Humanity – one of my favorite groups
  • Worldchanging.org – amazing resource
  • other focused, highly efficient art (especially of the printed word) groups and organizations

I’m sure I’m missing many worthy groups, but these are a few that reflect my priorities – literacy, support for effective global change and creative technology thinking about worldchanging issues, highly focused local efforts to address seemingly intractable problems such as homelessness, and small but effective groups such as the Carl Brandon Society and Clarion which support Science Fiction writing, especially from diverse voices.

If I had the resources I would probably also, anonymously, support a number of other efforts and projects – often offering capital support (assuming I had the funds) to help groups become more effective and ideally in many cases more self sufficent (and not entirely reliant on only donations or only on market returns that would often be counter to the group’s mission). I would also not draw a firm line between non-profit and for-profit groups, offering support without much concern whether I could specifically get a tax deduction.

My own projects – this is a touchy subject, some of these might be how I fund all of the above, others will probably never be funding sources and may always be a money sink. I have to balance out my time and attention as well so a few of these ideas and projects may have to be delayed or my active involvement minimized.

  • MeshForumI organized a MeshForum in 2005 and 2006, but haven’t held one in a few years. I would like to hold another multiday conference on the study of Networks as well as more MeshWalks which are conferences held mostly outdoors and in motion.
  • tbnl - later this year I would like to publish what I hope will become a quarterly publication focused on great, timeless stories. A mix of fiction & non-fiction but all with an emphasis on great storytelling. A celebration of spending time with content the print editions would be very well made and the focus would be on long form (though not novella length) pieces with only relevant and value enhancing illustrations or photographs.

So there you are 5000+ words on my priorities at the moment. This is a long post, I don’t expect most people to read it in full, it ia highly personal post as well, perhaps I should have just written it and kept it only as a draft. I’m certain I have missed something important – of course I would have other things I spend money on (gifts for friends and family for example) but these some of my most important priorities.



Posted in personal, time, working | 2 Comments »

What is a business designer or how to work with Shannon

Posted by shannonclark on May 22, 2009

Of late I have started to describe myself as a business designer in response to the usual question of “What do you do?”

But what do I mean by the term?

A Business Designer, as I intend the term, is someone who uses the techniques of design firms, such as IDEO, to design new businesses – whether entire new startups or within the context of an existing, larger business.

I have been highly active online since 1991 and working on the web since the mid-90’s so a great deal of my work does involve the application of technology, especially web technology, to business problems. However my process starts before deciding what the solutions will be, it starts with the discussions about the specifics of the business, the resources available, and objectives.

Only then do we address the specific solutions required, in many cases applying technology both purchased, open source and customized to the business objectives.

So what is my process?

Earlier this week I attended the SanFran Music Tech Summit and over the course of the fantastic conference I had many long conversations with entrepreneurs and business people who were attending the conference. In these short conversations and discussions I practiced a shortened version of my business process.

  1. Hear how the current business, or the business idea, is described today.
  2. Explore what is behind the business, what technology if any current exists, what are the current clients, what is the current business process.
  3. Get a quick sense of the business objectives of the team at present – new customers, investment, partners etc.
  4. Brainstorm. In this process I leverage the diversity of industries and companies I follow closely, seeking examples often from unrelated industries which can help us decide on direction and business models for the business.
  5. Make concrete suggestions of next steps for the business from simple text copy changes to complex shifts in business model.

That is the shortened process, at times taking only a few minutes, other times taking an entire lunch.

What I follow

At the moment I pay very close attention to a number of industries and technologies, these include:

  • The music industry, especially the emergance of the online, digital music industry.
  • “New Media” from the business models of old media applied to the new digital world to the emergance of new businesses and media leaders
  • Web 2.0. I define Web 2.0 as the shift to a data centric view of web applications. Practically this means more open web sites, api driven services, dynamic flows of information, and in many cases user generated content
  • Mobile applications. In particular I have been an early adopter of smartphones, currently heavily focused on the iPhone.
  • Gaming. Though I am not an active game player, I have a longstanding and deep interest in games and gaming. I’m very interested in the application of gaming elements to serious purposes.
  • Social Networks. I started Meshforu, a conference on the study of Networks in 2004 and have been an early adopter of online social networks. I also follow closely the academic study of Social Network Analysis as well as related fields of Network Science.
  • Advertising. I believe that advertising, across all forms, is in a major transition. In particular I am a passionate proponent of Brands and believe that brands need to adapt to the new, digital landscape
  • Internet Radio. While I follow the whole music industry closely, many of my current ventures relate to the new forms of Internet Radio.
  • Community. Most successful businesses are driven by a community both online and offline. I’m an advisor to a number of startups focused very much on the support of specific communities enabled by the new digital media world. In many cases these cross over many types of media including online websites.
  • The Food Industry. My father is a leading food technologist who has designed new products and business processes for most of the major food companies around the globe. I am a passionate foodie and follow emerging trends in the food industry, including restaurants very closely.
  • Social Entrepreneurship. I run a small non-profit, MeshForum and am passionate about new models of business which include a strong social mission and purpose.

There are many other industries and specific technologies which I also pay attention to on a regular basis, I have worked for some of the largest banks in the world. I’ve also designed and build AI driven automated data applications and other complex pieces of enterprise software. But at present the above list of industries are the ones I follow most closely and where, primarily, I seek clients.

How I work

My preference is to work with clients over an extended period, typically via a monthly retainer with at least a three month minimum. In three months any business whether large or small can see specific results from the engagement. A retainer, instead of the more common hourly or day rate, allows for the wide range of ways I work for and with each client.

For most clients I will meet with the client, often onsite for a series of meetings and observations each month. I am often a part of internal discussions and meetings with partners and external vendors.

I am based in San Francisco but will work with clients anywhere in the world, combining in person meetings with extensive online collaboration.

Every engagement is different but a few specifics you can expect from working with me.

  • New Ideas – a primary part of my job is offering a new, interdisciplinary perspective on the challenges of your business. A key part of this is carefully suggesting specific, implementable new ideas and approaches.
  • Simplification - much of my practice is around paring ideas and processes back to identify what is most key and value creating. Many startups, as well as large companies, build technologies and processes which are overly complex. By focusing on simplification we end up with greater value.
  • Clear processes and designs – After we have focused and defined clearly the specific business objectives, my role shifts to achieving those objectives. There my job is to define and often help manage the business processes, including working with development teams, to build and design the related parts.

I have over a decade of experience as an Open Space Facilitator and use that as part of my consulting. The result of a facilitated open space event is usually clearer understanding of both the business opportunities and the resources available to address them, as well as focused groups of employees (and often external partners including customers) to address each business need.

If you are interested in working with me, email me at shannon AT nearnessfunction.com or call me at 1.800.454.4929.

Posted in Entrepreneurship, advertising, digital bedouin, geeks, internet, meshforum, meshwalk, mobile, music, personal, web2.0, working | Leave a Comment »

A cryptic blog post to mark a moment

Posted by shannonclark on May 7, 2009

A quick probably cryptic blog post for my own future reference.

Last night I learned something momentus yet also private. Perhaps something that for some reason I wasn’t yet going to be told.

For now I’m going to not say more until I’m told more officially.

But it is eating me up inside. I want to shout about – in a happy, thrilled way. But not being told about it directly is bothering me.

Yesterday heck the whole past month but especially yesterday was a stark reminder of just how much I truly hate being single. I miss having someone else to share my life with, someone to wake up with to share truly private news with.

Someone to know will be there when I may need a door held open or help as I do this week in getting a computer back from being repaired.

Someone to go see a film with and to then talk about it afterwards instead as I do too often walking home alone and sharing my thoughts only in 140 char tweets.

I have been single most of my life in a month I turn 35. Of all that time I’ve only been dating someone for less than 4 years. Total.

If I met someone tomorrow and married them it won’t be until I’m over 60, assuming we stayed together, for me to have spent even half of my life in a relationship.

And frankly I’m not overly optimistic certainly my past doesn’t give me much room for optimism that I’ll have a date anytime this summer let alone a girlfriend or get married.

So on a day when I should be happy I find myself a bit morose.

Cryptic I know.

Posted in personal | Tagged: , | 1 Comment »

The Soloist – second great film of 2009

Posted by shannonclark on April 30, 2009

soloist

I have been waiting for The Soloist for a few months now and this past evening I watched it here in San Francisco in a mostly empty theater, admittedly the last show of the night on a Wednesday, but this is a film that should be playing to packed houses. 

I learned about The Soloist by listening to an interview by Terry Gross with Steve Lopez, the journalist who’s articles and then book (The Soloist: A Lost Dream, an Unlikely Friendship, and the Redemptive Power of Music) were the basis of the film. 

The film stars my favorite actor, Robert Downey Jr as Steve Lopez and Jamie Foxx as Nathanial Ayers, the homeless musician whose story forms a core of the film. I say a core becuase this is a film with at least two other stories in many ways equally important. The obvious other story is that of Steve Lopez, a writer in the dying newspaper industry, divorced from his wife who is, however, still his boss and his struggle with telling Nathanial’s story and being his friend while also in many ways benefiting from telling that story. He wins an award in the film and as a viewer of the film I was uncomfortably reminded that the film itself is, in some ways, exploiting Nathanial’s story.

Which leads me to the third story which is key to the film and to why it is a Participant Media production, the plight of the homeless in LA and by extension throughout the US and the world. I’ve written about the corosive impact of the homeless or more specifically trying to at times ignore the homeless has on myself. Participant Media is Jeff Skoll’s business, they were the producers of The Inconvient Truth and Syriana. When they make a film they do so with a mission and a purpose behind it, their films are intended to both entertain and to inspire participation and action. 

As an outside observer, albeit one with lots of friends with associations with Jeff Skoll and his foundation, I greatly admire the Participant Media business model – doing good in no small part as a result of making money. They are harnassing the great power of capitalism and Hollywood to serve additional purposes, but do so while making entertaining films – at least for the most part.

But getting to the heart of the matter, why do I add The Soloist to We Live In Public as my second great film of 2009?

First this is a film which great benefits from being seen in a first run, top notch theater. Visually it has a crisp and specific look, though a few scenes are more light show visualizations than traditional film and the visual style of fluid, not fully realistic but I thought effectively representative of the subject of the film. But where being in a great theater adds most richly to The Soloist is in the music of the The Soloist. This is classical music done well and creatively. All of the cello parts are played by Ben Hong of the LA Philharmonic who had to play in three different styles during different parts of the film.

Second this is a film that confronts ugliness in our cities, an ugliness that we all to often avoid and ignore, but does not do so in a simple manner. The homeless in the film are characters, are shown as humans not caricatures and are shown in a range of human emotions – love, happiness, sorry and yes at times violence. But the film depicts all of this with a clarity rarely seen in films – fiction or documentaries. And it does not offer any simple answers or solutions – Steve Lopez’s actions are not morally pure, Nathanial Ayers is not simply mentally ill, the effects of Lopez’s stories (and I’m sure of this film) will resonant for years but unless they help spark structural changes in our cities and health care (and employment and more) they won’t have any easy answers either. Helping one man singled out by a journalist across a range of mediums would be the most traditional of Holywood stories, helping address structural problems in our cities is far harder. 

In short though reviews have been mixed, my verdict is clear, this is a film well worth seeing and pondering and I hope it inspires many different people to do small (and a few people large) steps to help address the problems that far, far too many people face in our country (and for that matter around the world).

For me the telling statistic among many was in the end titles of the film, that in the greater LA area there are over 90,000 homeless people. That is nearly two times as many people as the nearly 50,000 who live in my hometown of Oak Park, IL where I grew up. 

Or to put it another way, the homeless in LA could have replaced everyone I knew as a child, as well as the 1000’s of strangers in every home or apartment for miles all around my house with nearly two homeless people. A couple for every person I knew or met on the street.

A daunting and I find depressing perspective.

Posted in personal, reviews | 1 Comment »

Brunch menu for Sunday – inspired by Seder’s and Easter

Posted by shannonclark on April 11, 2009

Tomorrow I am having a small brunch, organized at the last minute, I’ve invited a bunch of friends over to have a good meal and to celebrate the springtime. My meal will be inspired by the overlapping holidays of Passover and Easter, though not a perfect match for either. Since at least one of my guests is trying to keep Kosher for Passover and others are vegetarians (well pescatarians) I have also used that as an influence in my meal choices.

I’ll try to update this post with photos or a follow up post about how the meal went, here is a quick run down of my currently planned menu, I may still add a few dishes or make other adjustments.

Menu

Hard boiled eggs – from a local farm, cage free, vegetarian feed birds. Simple but a tasty element of the season & a good starter. Served with fresh ground black pepper (from The Spice House) and a selection of salts – Black Hawaian, Pink Himalyan, French Sea Salt and perhaps a few others.

Matzoh w/local jams – I still have to obtain good matzoh, but the plan is to serve them with a selection of locally made jams.

Asparagus drizzled with local Balsamic & sea salt – almost too simple, but asparagus is in season at the moment so I will be lightly steaming some, then drizzling it with a fantastic 6yr old CA Balsamic and course French sea salt.

Roasted Romanesco w/hint of chili flakes – Romanesco is one of my favorite unusual vegetables, it is a relative of brocolli and cauliflower. I will be tossing it lightly with oil, salt, pepper & chili flakes then roasting until tender & slightly crispy on the outside. I’ll finish it with a touch of vinegar.

Roasted carrots – another very simple but always tasty dish, two varities of organic carrots (baby white & medium orange) which I will lightly coat with oil, toss with a touch of salt then roast. I may add a small hint of fresh ginger as well. This dish while simple rarely lasts very long.

Orach salad - Orach is a variety of wild, multicolored spinach. My current plan is to serve this with roasted golden beets, baby potatoes and fresh local Hass avocadoes. I may add a fruit, perhaps Bosc pears, perhaps a few local Zahadi dates. My dressing will be a light balsamic to contrast with the richness of the toppings.

Spicy Arugula salad - I will start with amazing local spicy arugula from the farmer’s market, I may mix with some other fresh greens. Then I plan on topping with strawberries and oranges. I may add a hint of green onion as a contrast and will use a mustard based dressing most likely.

Sauteed Golden Chard and beet greens – another very simple dish, chard and beet greens from the farmer’s market, washed and then sauteed with just that moisture & a drizzle of oil. I may add a hint of garlic as well. Simple but tasty (one hint – I generally remove the leafs from the stems and only cook the leafs)

Boneless leg of lamb w/fresh mint – Around 4lbs of leg of lamb, deboned by my butcher & tied. I will rub with light olive oil, pierce with a few bits of garlic, then rub salt, pepper, and minced fresh mint. I’ll roast this until done then serve with homemade mint sauce (fresh mint, hint of sugar, apple vinegar). Again simple but really tasty.

Fresh squeezed orange juice - I bought 25lbs of naval oranges at the farmer’s market this morning, to go with our brunch we will be using two hand juicers I have to make our own freshly squeezed orange juice.

A selection of wines – I haven’t decided which wines to open tomorrow and I suspect some of my guests may be bringing additional bottles, but the plan is to have some great wine to accompany our meal.

And that is my plan. I may add another appetizer or two, perhaps some sauteed chicken livers, perhaps a piece of fish or two, depends on the crowd. For dessert if no one brings anything we’ll probably have pears and  strawberries – but my intention is to have the salads be a bit on the sweeter side but I hope well balanced

UPDATE – for my pescatarian friends I’m adding some pan-seared true cod and may add some Italian anchovies to one of the salads (probably the orach)

Posted in personal | 1 Comment »

Radio Schedules 2.0 at Startup Weekend San Francisco 2009

Posted by shannonclark on April 4, 2009

Back in Dec I posted about Radio Stations 2.0, an idea I had for a return of great radio schedules, updated and enhanced for the 21st century. My post attracted some great feedback and some comments as well as backchannel reactions. I placed my ideas out in public under a bit of a CC license and encouraged anyone to implement them (though I requested at least some attribution).

Friday night after the fantastic Web 2.0 Expo I arrived late to Startup Weekend San Francisco which this time is organized by many fantistic people (and friends of mine). As people went around the room offering up their pitches to the crowd (and to the panel of VC/angel investors who were offering feedback on the form of the pitches) I decided that I would offer a pitch myself.

So I remembered my Radio Stations 2.0 idea, since it is an idea I have already shared publicly, I don’t mind sharing it again, and there is the chance that by doing so at Startup Weekend (and of course following up with a great deal of work most likely) I may be able to inspire enough help from others to make it a reality!

I’ve updated my original post with some more analysis of the competitive landscape (in the comments). In the rest of this post I will set out our goals, targets and next steps for this weekend. Hopefully we will be able to cobble together something working by Sunday evening (and continue to refine it further after that).

Basic Idea

Finding radio content whether in a rental car in a new city, on a mobile device or at your desktop is frustrating. Radio Schedules 2.0 is a simple, lightweight, API driven directory of terrestrial, satellite and Internet radio shows. The API will allow for both write & read functionality and likely will be combined with a wiki(like) set of data (station ranges & descriptions, show descriptions etc)

Competitive Landscape:

Since RadioTime does exist (and is a commerical entity already) we are going to look carefully at what we can (and should) do to be different, lightweight, and add real value as a competitor (in some ways) or perhpas even as a complementary service in other ways.

Other competition includes PublicRadioFan.com which lists most public radio stations from around the world (with Internet presenses) and a project started in 2003 (and put on hold in 2003) do something similar.

Steps for the weekend

  1. Define a simple data structure(s) to store the data we gather. Of particular note this will likely include a geographic focused set of data – station data driven by actual tower locations & signal reach. Potentially this could include variations by time of day & date especially the case for AM radio in the Midwestern US. It will also include a temporal set of data – shows on a given station aired (or scheduled to be aired) at specific times.
  2. Design our data to build up over time – i.e. not just “what is on now” or “what is scheduled to air next” but also “what just aired” or “What was on this morning during my commute…”
  3. From the beginning expect to build & deploy on servers located in the Cloud. This means evaluating Rackspace, GoGrid, Amazon’s Web Services as well as others.
  4. Design for a data-driven business model. Perhaps surprisingly a great deal of this design will be involved in streamlining and simplifying what data we need to collect & store from people. But by design this will include storing a great deal of log data & anticipating using such data extensively.
  5. Stay and work openly. I will likely update my blog with one or more posts of our progress as it happens this weekend – probably including some calls for help in specific areas.

Current design thoughts (very early, very rough)

  • Stations – are associated with One or more “dial” positions For terrestrial radio this is the dial number (or numbers in cases of stations with multiple towers). Have a related schedule (or schedules in a few rare cases). Associated with a bunch of data about the station (probably in a wikilike manner that allows for versions)
  • Schedules - related to a station (rarely but occasionally multiple different stations). Composed of many “shows” and a true temporal dataset (with start & end times, times normalized to a single timezone) may occasionally also have further details in a wiki (but less often, though “source of data” will be tracked – could be API calls, could be web crawl)
  • Shows - A unit of a schedule, but shows can have a meaning by themselves (syndication). May have further data in the wiki.

When a request comes into the system that request MAY have the following:

  • a geographic location (which in turn implies an likely interest in Terrestrial radio schedules)
  • a range of time (blank may imply “right now”)

At some future point the system may do more with who makes the request (individual web user, individual web user w/tracking cookies, API called etc.). The system may also do some matching/recommendations (using Last.fm profile info or the like as a starting point) but that’s probably not in the first release.

Technology thoughts

  • Start with standards – ideally calendar data will be available in an iCalendar form, via standard means of access. Where microformats make sense we should use them to semantically market up pages we generate (ideally this happens in the background so if a given page is editable ala a wiki the microformats are applied on top of that where they apply)
  • Design for API use - ideally this means even for our own interfaces we use the SAME API’s we make available for third-party use. This then forces us to make the API’s simple and as stable as possible (we may of course use white-lists in the future to rate throttle some API access). It should also facilitate the use of other web standards – for example since we are starting from the beginning there is no reason we shouldn’t start using OpenID/OAuth instead of implementing our own Identity systems.
  • Focus on simplicity – there are many directions we could go and we will want to explore how best to compete (or not) with RadioTime. Almost certainly our best approach is to keep it simple, do something exceptionally well and iterate.

Posted in Entrepreneurship, digital bedouin, geeks, internet, mobile, music, networks, personal, startupcamp, web2.0 | 2 Comments »