Posted by shannonclark on April 7, 2003
On the nature of Trust
This evening I cought up on some other blogs that I read, including BoingBoing which lead me to this article about a man saved by a post in blog. Very good tale, and a cautionary note about the nature of trust in today’s society.
Not just online it should be noted, this was a relationship that started offline by an introduction from long time friends – so i.e. an introduction from a trusted source which is what usually leads to someone one trusting another person, or at least being inclined to trust that person.
In second point, the article points to what leads to trust online – i.e. a letter with specific details, a willingness to be contacted in a multitude of ways (phone in this case), and a willingness to be contacted offline as well (meeting in person). Finally a willingness to offer up third-party endorcement for the claims being made.
Since I am someone who does a lot of networking online, and a lot of communications online, I am highly interested in what it takes to establish and maintain trust online. Very good story.